Lifecycle Solutions is a new umbrella offering that brings together consumables and digital and technical services to help customers substantially increase their profits throughout the equipment lifecycle. To lead this new business in the U.S., Heidelberg North America has appointed Steve Skeen as Vice President of Lifecycle Solutions Business Management. He has worked with Heidelberg for 19 years in various roles, most recently serving as Regional Vice President of Sales and Service for the South Region.
The new business brings together once separate business areas in Heidelberg’s product and services portfolio — consulting, training, service, quality & performance tracking through Prinect, and Saphira Consumables — into a cohesive package aimed at helping customers maximize the Overall Equipment Efficiency (OEE) of their equipment. With Lifecycle Solutions, much like its Subscription program, Heidelberg is taking a more active role in ensuring that its machines achieve the productivity goals of its customers.
The benefits include decreased makeready times, increased run speeds and net output along with decreased waste — all leading to maximum profits. The Lifecycle Team will design the right combination of products and services for each customer’s unique circumstances and manage the process together with them. Lifecycle projects can be combined with the purchase of a new press or built around customers’ existing Heidelberg equipment.
Steve Skeen, Vice President of Lifecycle Solutions Business Management
